Discovering the perfect intimate product is a personal journey. At XOXTOYS, we believe this journey should be an exciting and risk-free experience. With our carefully curated product offering, we are confident your purchase will meet your discerning expectations.
In the off chance your purchase falls short to meet your expectations, XOXTOYS is proud to offer our Pleasure Pledge and will provide you with a store credit so you can find the right product for your needs.
Pleasure Pledge Details:
- 45-Day Assurance: Should a toy purchased from XOXTOYS not meet your expectations within 45 days of receipt, we commit to issuing a store credit equal to the full purchase price.
- Dedicated Support: Navigate to our warranty page, fill out the relevant form, and our Customer Care Team will guide you every step of the way.
- Quick Exchanges: While the cost of return shipping is the responsibility of the customer, we promise swift and easy exchanges for the right product.
If the sex toy you've purchased from our online store doesn't bring you the pleasure you desire, we've got you covered. We'll gladly refund you the entire purchase price! To take advantage of this guarantee, simply visit our warranty page, complete the form, and choose 'Pleasure Pledge Guarantee' from the subcategory options. Our dedicated Customer Care Team is here to assist you every step of the way.
Shop with confidence at XOXTOYS and embark on a risk-free journey of blissful satisfaction today!
Terms and Conditions
Kindly be aware that, within the framework of our 45 Day Pleasure Pledge Guarantee, you are limited to request a credit for a single item per order.
The total amount of refunds you can obtain under the Pleasure Pledge Guarantee is determined entirely at the discretion of XOXTOYS.
- Store credit limited to a maximum of $300 per product per order.
- All Returns must be arranged by reputable courier with a valid tracking number, these charges are the sole responsibility of the customer. In person returns will not be accepted.
In the event that you return a product beyond the specified return period and it is not found to be faulty, it will be handled in an environmentally responsible manner, and you will not be eligible for a refund or a replacement.
- Store credit will only be issued once the returned item has been received by XOXTOYS.